General FAQs

Services and Operations

What services does The Colony offer?

The Colony offers an all-encompassing service for collectors and resellers, including:

• Tokenization: Convert your physical collectibles into digital tokens.

• Grading Partnerships: Work with leading grading companies to ensure the quality of collectibles.

• Secure Vaulting: Store your collectibles safely in our partner vaults.

• Trading and SWAP: Buy, sell, or swap collectibles easily on our platform.

Our ecosystem is crafted to give resellers a wider reach and buyers an exciting purchasing experience.

How does The Colony work?

The Colony operates through a series of strategic partnerships and technological innovations to vault and tokenize physical collectibles, making them tradeable on a secure, user-friendly platform. Resellers can create curated drops for our vibrant community of collectors.

Security and Accessibility

Is completing KYC important for vaulting items?

Yes, KYC is a critical step in our vaulting process, ensuring your items are securely stored and your data remains confidential.

As a new user, will I find The Colony easy to use?

Absolutely. The Colony's interface is intuitive, making buying, trading, and managing collectibles straightforward for all users.

How secure is the vault?

Our vault partner is Brink's. It has the highest standards of security and integrity in the industry, minimizing the risk of theft or damage.

Understanding The Colony's Approach

Why doesn’t The Colony have its own vault?

We specialize in creating a collectible trading platform rather than vault management. Our partnership with a renowned global vault provider ensures your collectibles are managed with expert care.

What are drops, and how do they work?

Drops are events where newly tokenized collectibles are unveiled. They harness our SWAP mechanic, allowing for immediate liquidity and flexible asset management, bypassing the need for traditional selling methods.

Are there minimum thresholds for vaulting collectibles?

Below are the guidelines and fees associated with our services for both domestic and international users. Domestic Users (Continental United States):

• Total asset(s) value over $1,000: No processing fee. The Colony will cover the shipping and handling.

• Total asset(s) value under $1,000: $5 processing fee per asset. The Colony does not cover the shipping and handling.

International Users:

• Total asset(s) value over $1,000: No processing fee. The Colony does not cover the shipping and handling.

• Total asset(s) value under $1,000: $5 processing fee per asset. The Colony does not cover the shipping and handling.

For any further assistance or inquiries, please do not hesitate to contact our support team. *Subject to change.