FAQs

Building Your Community on The Colony

Can I bring my community to The Colony?

Absolutely! You are encouraged to bring your community to The Colony, where you can host exclusive drops specifically tailored for them.

How do I conduct my own drops on The Colony?

Set up personalized drops by partnering with us to tokenize your inventory. You control the value and terms, including the option to offer the SWAP feature, which adds buying flexibility for your customers.

Onboarding and Support

What does the reseller onboarding process entail?

The onboarding process involves completing a KYC procedure and engaging in thorough discussions with our team. This ensures we understand your background, credibility, inventory, and business details, fostering a reliable seller community.

How is creator royalty managed on The Colony?

Resellers who tokenize collectibles with us earn a 1% creator royalty from every secondary market sale of their items, ensuring you benefit from ongoing rewards.

Technical and Operational Questions

What types of collectibles are supported on The Colony?

We support a variety of collectibles, including cards, sneakers, streetwear, and Funko Pops, with plans to expand our categories to accommodate more interests.

What is the timeframe for vaulting and tokenizing my collectibles on The Colony?

Once secured in our vault, the tokenization process typically takes 48-72 hours, although some situations may require additional time.

Is there a specific way to identify my account on The Colony?

Your account is uniquely identified by your set username and a Colony address, both visible on your profile and settings page, making it easy for your community to find and follow your collections.

Engaging and Rewarding Your Community

How do I distribute or reward items to my community members through The Colony?

Utilize the transfer feature within your account to gift items directly to registered community members, enhancing engagement and loyalty.

Does The Colony assist with organizing creative drops?

Yes, we provide comprehensive support for creative drops, including supply, pricing, and collection composition advice, ensuring each event is a success.

Business Growth and Security

I have an existing business. How can The Colony help me grow?

For businesses with physical storefronts or content creators, especially those in live streaming, The Colony offers access to a global audience, along with full support for inventory management and logistics, helping you expand your reach and operations.

Are my collectibles at The Colony secured and insured?

Yes, all collectibles stored with us are secured and insured through our partnership with Brink's.

How does The Colony address fluctuations in the value of my collectibles?

We regularly evaluate all vaulted collectibles, adjusting their market value monthly to accurately reflect current conditions, ensuring your assets maintain their rightful value.